Get in Touch With Us

We're here to assist with all your diagnostic needs. Contact us via phone, email, or visit our facility in Owerri for reliable medical testing and expert consultation.

Call Now: 0813 276 2570 Book Appointment

Multiple Ways to Reach Us

Choose your preferred method of contact. We're available to assist you with appointments, test results, and any questions you may have.

Phone Support

Speak directly with our medical team for immediate assistance, appointment scheduling, and emergency consultations.

0813 276 2570

Email Us

Send us detailed inquiries, test requests, or feedback. We respond to all emails within 24 hours.

westgardmedicalservices@gmail.com

WhatsApp

Message us on WhatsApp for quick queries, appointment confirmations, and test result notifications.

Chat on WhatsApp

Contact Information

Address

Opposite Ejinkeonye Street, Area 'N', Zone 2 (B49/72), World Bank Housing Estate, Owerri, Imo State, Nigeria

Phone Numbers

0813 276 2570
0703 123 4567 (Emergency)
0832 987 6543 (Admin)

Email Addresses

westgardmedicalservices@gmail.com
info@westgarddiagnostics.com
appointments@westgarddiagnostics.com

Business Hours

  • Monday - Friday 8:00 AM - 8:00 PM
  • Saturday 9:00 AM - 6:00 PM
  • Sunday 10:00 AM - 4:00 PM
  • Emergency Services 24/7 Available

Send Us a Message

Fill out the form below and we'll get back to you within 24 hours. For urgent matters, please call us directly.

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Your information is secure and confidential. We do not share your data with third parties.

Find Our Location

Visit our facility in Owerri for comprehensive diagnostic services. We're conveniently located in the World Bank Housing Estate with ample parking available.

Parking Information

Free dedicated parking available on-site for patients and visitors. Ample space for cars and motorcycles with security personnel on duty.

Public Transport

Easily accessible via public transport. Major bus routes stop near the World Bank Housing Estate entrance. Tricycles (Keke) available to the exact location.

Accessibility

Wheelchair-accessible facility with ramps, wide doorways, and accessible restrooms. Assistance available for patients with mobility challenges.

Planning Your Visit

To ensure a smooth experience at our facility, please follow these guidelines when visiting us.

Appointments

While walk-ins are welcome, we recommend scheduling appointments for specialized tests to minimize wait times.

Required Documents

Bring your doctor's referral (if any), previous test results, valid ID, and health insurance information.

Arrival Time

Please arrive 15 minutes before your scheduled appointment to complete necessary paperwork and preparation.

Frequently Asked Questions

Find answers to common questions about contacting us, visiting our facility, and our services.

What are your operating hours and do you offer emergency services?

Our regular operating hours are:

  • Monday - Friday: 8:00 AM - 8:00 PM
  • Saturday: 9:00 AM - 6:00 PM
  • Sunday: 10:00 AM - 4:00 PM
Emergency services are available 24/7. For medical emergencies requiring immediate diagnostic testing outside regular hours, please call our emergency line at 0703 123 4567. Our on-call medical team will assist you.

How long does it take to get test results and how are they delivered?

Turnaround times vary by test type:

  • Routine blood tests: 4-6 hours
  • Basic imaging (X-ray): 24 hours
  • Advanced tests: 24-48 hours
  • DNA tests: 5-7 working days
Results are delivered through your preferred method (phone call, WhatsApp, email, or SMS). You'll receive a digital copy via email/SMS, and printed copies can be collected from our facility. Urgent results can be expedited upon request.

Do I need an appointment or can I walk in for tests?

Both options are available:

  • Walk-ins: Welcome for routine blood tests during operating hours. Wait times may vary based on patient volume.
  • Appointments: Required for specialized tests, imaging services (ultrasound, CT), DNA testing, and comprehensive health checkups.
We recommend calling ahead to schedule appointments for specialized services to ensure minimal wait times and proper preparation. You can book appointments by calling 0813 276 2570 or using our online appointment request form.

What payment methods do you accept and do you work with insurance?

We accept multiple payment methods:

  • Cash: Nigerian Naira
  • Bank Transfer: All major Nigerian banks
  • POS: Debit/credit card payments on-site
  • Mobile Money: Available upon request
We work with several health insurance providers. Please contact our billing department at 0832 987 6543 with your insurance information to verify coverage before your visit. We provide detailed receipts for insurance reimbursement claims.

How do I prepare for my visit and what should I bring?

To ensure a smooth visit:

  • Preparation: For fasting tests, don't eat or drink (except water) for 8-12 hours before your test. Follow specific instructions provided when booking.
  • Documents to bring: Doctor's referral (if any), previous test results, valid ID (driver's license, national ID, or passport), and health insurance information.
  • Medications: Continue prescribed medications unless instructed otherwise by your doctor. Inform us of all medications and supplements you're taking.
  • Clothing: Wear loose-fitting clothing with sleeves that can be easily rolled up for blood tests.
If you have questions about specific preparation for your test, call us at 0813 276 2570 before your visit.